Bishopton Health Centre |
BBC | Health News
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THE
GENERAL PRACTITIONERS
THE PRACTICE STAFF PRACTICE MANAGEMENT Mrs Janet Gregor - Practice Manager - MIHM, IOSH Cert (Health & Safety Management) is responsible for the administration of the practice. She would be happy to hear your views and suggestions about the service offered by the practice. Mrs Lynda McIntyre - Assistant Practice Manager - AAMS, NEBS Management Cert, IOSH Cert (H&S). ADMINISTRATIVE TEAM Our team of reception staff will assist you in making routine appointments to see your doctor, ensure that requests for emergency appointments are appropriately handled, process repeat prescription requests and offer help and assistance at all times. The receptionists are fully trained and have a challenging job to do. Your patience is appreciated. To assist them, please let them know when you change your address, name or telephone number. The workload of our secretarial and administrative staff includes helping with the administrative tasks in the practice, typing referral letters to hospitals, processing insurance reports, producing practice documentation, administering screening systems (ie cervical smears, diabetic clinics etc) and entering medical information onto the computer system. It is a legal requirement that confidentiality of patients' records is maintained at the highest level by all staff. PRACTICE NURSESCath Close - RGN SCM BSc Specialist Practitioner in General Practice, Diplomas in Diabetes, Asthma and Cervical Cytology, Certificates in Family Planning/Sexual Health and Travel Health. Alison Prentice - RGN RSCN BSc Specialist Practitioner in General Practice, Diplomas in Diabetes, Asthma, Cervical Cytology and Travel Health. The practice nurses monitor and organise the care of patients with chronic diseases, including asthma, chronic airways disease, diabetes, hypertension (high blood pressure), cardiac disease (angina and post heart attack) and stroke. Computer-generated recalls operate in all the above conditions and ensure patients are invited for appropriate reviews. They provide contraceptive checks and advice, sexual health advice, and conduct cervical smears, other services including health promotion regarding healthy life-style, smoking cessation, weight reduction and well-person checks. They manage a travel health service, including risk assessment, advice and immunisation. A general nursing service to include dressings, stitch removal, blood tests, ECGs, immunisations and ear syringing is also provided. Our phlebotomist is currently available on Tuesday mornings each week, to take blood for tests requested by your GP. A healthcare assistant is also available all day Wednesday, Thursday and Friday mornings to assist both practice nurses. When booking a nursing appointment please refer to our reception staff, who will direct you to the appropriate member of the nursing team. COMMUNITY STAFF HEALTH VISITORS - Our health visiting team give advice on healthcare and have particular responsibility for babies, the elderly and those with special needs. DISTRICT NURSES - Our district nursing team undertake home nursing, by arrangement with the doctor and the hospital. PHYSIOTHERAPIST - Monday / Thursday CHIROPODY - Wednesday / Friday SPEECH AND LANGUAGE THERAPIST - Monday / Tuesday MEDICAL AND NURSING STUDENTS The practice are pleased to welcome medical students from Glasgow University, at several stages of their training. Many of our patients have been very helpful to the students, and we hope you will continue to make them welcome in Bishopton. The reception staff will advise you at the time of booking your appointment if a medical student will be present, and will remind you when you arrive for your appointment. Nursing students may also be working with our practice nursing team or the community team, and sometimes with the doctors. If you do not wish a student to be involved in your consultation, please let our reception staff know when you arrive at the surgery. |
